JeetCity Terms And Conditions
Before you register on the JeetCity website, you must agree you’ve checked and complied with the policies, including the Terms and Conditions. Check this page to know the company’s rules, requirements, and obligations.
General Statements
JeetCity.com owner is a Dama N.V. This company is registered in Curacao and has a valid certification from this authority. The license number is OGL/2023/174/0082, and the registration number is 152125.
You’re responsible for checking if JeetCity is available in your region and whether using it prohibits your country’s laws or not.
All bonuses and operations on the website are based on UTC. This is a standard time convenient for all users, even those living in different time zones.
Changes To These Terms
JeetCity Casino reserves the right to edit its Terms and Conditions at any time. This flexibility ensures that the platform can remain compliant with legal standards, address operational changes, and enhance user experience.
While the Casino makes every effort to inform players of significant updates via email, it remains the player’s responsibility to stay updated. Notification emails serve as an additional courtesy but do not replace the obligation to review updates independently.
Note that the company recommends you visit the T&C page yourself to keep track of any updates.
Eligibility To Play
If your country allows engaging in online gambling activities, you can register at JeetCity. It’s the responsibility of each player to verify and understand their local gambling laws before registering or participating on the platform.
The standard minimum age requirement is 18 years. The Casino can request proof of age during the KYC process. If you violate the age restriction, the company blocks your account.
Players from Sweden and Japan can’t claim any bonuses or participate in promotions. It includes the restriction of participating in the VIP program.
JeetCity Casino maintains a detailed list of countries where users cannot deposit funds or participate in real money games. These include Albania, Mongolia, Monaco, Lithuania, and dozens of other countries.
Game Availability
Game availability varies based on jurisdiction due to game provider policies and licensing agreements. Players must verify which games are accessible in their region before depositing or wagering funds.
Using VPNs or other methods to overcome these restrictions is strictly prohibited. Violations may result in the confiscation of money and account suspension.
NetEnt Casino Games are entirely unavailable in jurisdictions that lack appropriate licensing. Players attempting to access these games in restricted regions will be unable to proceed. Some territories are entirely blacklisted for NetEnt Casino Games and specific branded titles, including “Planet of the Apes,” “Vikings,” and “Narcos.”
Certain game providers impose additional restrictions based on the player’s location. For instance, Canada has unique limitations affecting specific game providers:
- High5;
- Nolimit City;
- Blueprint;
- 1×2 Gaming, etc.
Players should check this section before registration to avoid misunderstanding.
Supported Currencies
JeetCity Casino supports a variety of currencies to let players enjoy the convenience. Accepted currencies include:
- EUR (Euro)
- USD (US Dollar)
- CAD (Canadian Dollar)
- AUD (Australian Dollar)
- NZD (New Zealand Dollar)
- NOK (Norwegian Krone)
- BTC (Bitcoin)
- USDT (Tether)
- ETH (Ethereum)
- DOG (Dogecoin)
Players can choose their preferred currency for transactions during the registration or deposit process.
Fees And Taxes
Players are responsible for paying taxes imposed by the local laws. This includes paying transaction fees, and any additional levies imposed by their jurisdiction.
Game Rules
By participating in any games on JeetCity Casino, players confirm their understanding of the rules associated with each game.
Liabilities
JeetCity Casino acknowledges that gambling carries inherent financial risks. Players accept full responsibility for potential losses incurred during gameplay. The company is not liable for these outcomes.
The Casino is not responsible for disruptions caused by:
- Hardware or software issues.
- Unstable internet connections.
- Other technical issues affecting gameplay.
JeetCity Casino does not guarantee that the Website or its software will be error-free, uninterrupted and meet the expectations of each player.
Account Usage
Players are allowed to create and maintain only one account on JeetCity Casino. Any additional or duplicate accounts may lead to termination and forfeiture of all associated payouts.
The company will confiscate any winnings or bonuses obtained through multiple accounts. Players are advised to ensure compliance with account creation policies to avoid potential issues.
Note that you should check your contact information and update it immediately in case you’ve changed your email or mobile phone.
Verification of identity through the Know Your Customer (KYC) process may be required at the Casino’s discretion. This includes providing government-issued identification and proof of address.
During the KYC process, the company may contact players via the details provided in their account. If customer support doesn’t get any answer from you within two weeks, you lose your account at JeetCity Casino.
Anti-Fraud Policy
Players who initiate chargebacks may be held responsible for any damages caused to the website. Such cases may result in the closure of the account and forfeiture of winnings. The company reserves the right to recover losses incurred from chargebacks through legal means if necessary.
Players must refrain from exploiting system errors or bugs for personal gain. Exploiting such errors is a violation of the Terms and Conditions.
Deposits
Players can replenish their balances using VISA, MasterCard, and other alternative payment systems like e-wallets or vouchers. Support for specific methods may vary by country.
Deposits must originate from accounts registered in the player’s name. Payments made via third-party accounts will be rejected, and associated winnings may be confiscated.
Minimum amounts vary by currency and are displayed during the deposit process.
Withdrawals
Withdrawals are subject to specific minimum and maximum limits, depending on the chosen currency. Details are provided in the account dashboard.
Verification is mandatory for all withdrawal requests. Players must provide accurate and complete documentation to facilitate the process.
The company needs 48 hours to withdraw your funds. However, additional time may be required based on the selected payment options, with some transactions taking up to 7 days.
Refunds
Refunds can be requested within 24 hours of the transaction date. If you suspect unauthorized activity in your account, you may place a refund request within 30 days. Refund requests submitted outside these timeframes will not be considered.
Withdrawal amounts equal to deposits made via credit card may be processed as refunds directly to the credit card used.
To initiate a refund, players must contact customer support at [email protected]. The following documents will be required to verify your request:
- A clear photo of a valid ID.
- A screenshot of the payment receipt.
- A proof of address.
Refund requests are processed within 5 to 7 banking days.
Inactive Accounts
Accounts with no login or transactional activity for 12 consecutive months are classified as dormant. Such account owners need to pay a C$15 monthly fee to cover the maintenance costs. To cancel the fee, just log in and reactivate your account.
Expiry Period
All claims or actions arising from these Terms and Conditions or services provided by JeetCity Casino must be filed within one year from the date of occurrence. If you send any claim after this period, we have the right not to consider them.
Complaints
Players who have concerns or issues can drop us a line to submit complaints. Direct communication with customer service ensures prompt attention to your request.
Complaints are first reviewed by the customer support team. If it fails to solve the problem, the issues is handled by the casino organization.
Players will receive regular updates on the current status of their requests.
Non-Transferability
Players cannot transfer or give away their accounts, winnings, deposits, bets, or any other rights they have on the JeetCity platform. It means you can sell, gift, or trade your account.
Arbitration
The only legal way to solve any conflicts or disputes arising from this policy is via the Cyprus arbitration.
KYC Procedure
By registering for an account, players declare that:
- They meet the country’s legal age requirement.
- All personal information is accurate and relevant.
- Funds deposited into their account belong to them and originate from legitimate activities.
You have 40 days since you’ve got the request to submit the required documents. Otherwise, you’ll lose the money and access to your account.
Violation of Terms and Conditions
If a player breaches the Terms and Conditions, JeetCity Casino may take the following actions:
- Temporary/Permanent Account Closure;
- Confiscation of Earnings;
- Forfeiture of Bonuses;
- Legal Remedies.
Breaches are violations of rules, for example, creating multiple accounts, submitting wrong information when registering, or participating in fraudulent activities.