JeetCity Frequently Asked Questions Are Here
Registration and Account Management
How to join JeetCity Casino?
Fill out the signup form on the website. Confirm the action via the letter in your email and access the new profile using your login credentials.
Which documents satisfy the KYC requirements?
The casino’s policy mentions options like a driver’s license, passport, bank statement, or utility bill.
I lost my login credentials. How to solve it?
Set a new password via the “Forgot your password?” option. If you forgot your email, send a request to customer support.
How to close my account?
There’s no corresponding option in your account settings. If you want to close it, contact JeetCity customer support.
Can I create another account?
Users are prohibited from having multiple accounts at JeetCity Casino.
What currency can I use for making payments?
JeetCity accepts fiat and crypto payments. You can choose among CAD, EUR, USD, BTC, etc.
Banking at JeetCity Casino
What payment methods does JeetCity accept?
You can use e-wallets, cards, and cryptocurrencies available in Canada.
How long deposits typically take to process?
JeetCity processes replenishments instantly. The average processing time is 0-30 minutes.
What are the withdrawal limits for transactions?
The withdrawal minimum is C$30. The maximum limit reaches C$7,500.
Should I pay fees for payments?
All transactions here are free of charge.
Bonuses at JeetCity Casino
How to activate the welcome bonus?
Deposit C$30+ and get your deposit match and free spins automatically.
Where can I find the bonus terms?
You can check the terms under the selected bonus in the Promotions section, or find the details of the offer you want to claim in Bonus Terms and Conditions.
Can I use multiple bonuses simultaneously?
No, JeetCity Bonus Terms and Conditions consider it a bonus abuse and prohibit it.
Data Privacy And Responsible Gambling
What measures does JeetCity take to protect personal data?
The casino site adheres to the applicable data protection laws and uses the latest security protocols.
Is identity verification obligatory?
Yes, it’s an obligatory measure protecting both the company and its users.
What responsible gambling instruments can I use?
You can request assistance from JeetCity support. Set limits, start a cooling-off period or even a self-exclusion.
Can I get assistance with problem gambling somewhere else?
Contact Gamblers Anonymous, GamCare, or another organization. Find their contacts yourself or send a request to our support team.